Who doesn’t love a nice relaxing spa day? Whether you're treating your favourite person for a full day or overnight at a spa or whether you want to book them in for a facial or massage. You can make that gift extra special with Sparked Studio’s surprise scratch reveal ticket, building the suspense & adding that extra special touch! Better than an email print out right?! The ticket can be personalised to whatever the event and occasion you are celebrating, you can even pick the ticket in the teams or their favourite colour!
*PLEASE SEE the FAQs in the images for further UPDATES & details on PERSONALISATION, ORDERING & POSTAGE
HOW TO ORDER:
Please confirm the below details in the personalisation box:
- Spa or Treatment Venue
- Date
- Who the ticket is to & from (your name)
- Message/Occasion e.g. Happy Birthday, Anniversary, Happy Christmas etc.
> Ticket includes a FREE white 100gsm envelope, this can be upgraded to a Gold or Silver envelope from the drop down for an additional 50p
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ITEM DETAILS:
Ticket size: Approx (W) 20.7 x (L) 8.2 cm
Envelope size: Approx (W) 22 x (L) 11 cm
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ADDITIONAL T&C’s:
*Free postage option is standard 2nd Class Royal Mail, delivery time can be 2-3 days, I cannot guarantee a delivery date and this service is not tracked. If you require the item for a specific date and/or would like tracking upgraded to: 1st Class (1-2 days - untracked) Royal Mail Signed 1st/2nd class or Royal Mail Special Delivery Guaranteed service can be purchased at the checkout stage.
**With any Royal mail strike action/bad weather we advise ordering early & also upgrading to a Royal Mail Signed 1st class service for further peace of mind. I do not offer a refund for delayed items posted with Royal Mail, but I am happy to direct & walk you through the Royal Mail Claims process.
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FAQ’s / REMINDERS:
> Please remember to, double check all details:
- Personalisation details are copied across as is, from your information onto the ticket.
- Double check the postage address you would like the item sent to.
> Check back in on your personal email and Etsy messages, if I do spot an issue these are the only way I have to get in touch with you.
> If you would like your item sent directly to the gift receiver, please message me and let me know if you like the invoice with the order details left out of your package.
> Specific ticket info:
- Details such as a; departure/event time, seat number, row stand etc can be removed if you don't know these.
- For the details of the event, travel destination or message we advise keeping this to minimum e.g 1-3 words as space with the tickets/scratch panels are limited.
> Further adjustments/adding more detailed messages are currently not being taken as these are classed as ‘custom’ orders.
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PROCESSING & POSTAGE TIMES:
> Processing times for orders are 1 to 4 days from order and items are ONLY posted out WEDS & FRI each week.
> Standard postage is with Royal Mail, second class typically 2 to 3 days.
- Items under £5 are sent in the basic post, this is untracked.
- Items over £5 are sent, tracked, Signed for service. (It does not guarantee a delivery date)
> If you would like your item sooner, you are able to upgrade your postage (for an additional charge) at the checkout stage. Please note this CANNOT be done after an order has been placed.
> Once an item has been posted, I have no control over the delivery times from Royal Mail. I do not offer a refund for delayed items posted with Royal Mail, but I am happy to direct & walk you through the Royal Mail Claims process.
> With set postage days & Royal Mail strike action/backlog of post, we advise ordering early & upgrading to a quicker tracked service for further peace of mind.
> If your item does not arrive on the estimated delivery date, please message me as I am happy to help and may be able to provide an alternate solution.